For most businesses, technology is a key asset — it gives employees the tools they need to stay productive. However, the increasing complexity of technology and feature sprawl has made it more and more difficult for people to utilize technology to the fullest extent possible. We deliver industry-leading business productivity sessions that can help you get more done and stay connected to your business – in and out of the office.
Every employee in an organization is expected to deliver a certain level of job output that would match one’s perceived skill levels. But it has been revealed through various studies and researches that there is a mismatch between perceived skill levels and individual job output of a typical employee.
More so when it comes to a desk worker or a knowledge worker, whose job output is difficult to measure in tangible terms unlike that of a factory worker who can be measured in terms of quantity and quality fairly easily. This is because the required information is somehow made available in black and white by the end of the day whether it is a document, a workbook or a presentation. A very important factor is ignored or overlooked when such information is received - the quality of such information - quality measured in terms of the time taken to arrive at these info, the effort put in and the decision-worthiness of the presented info.
Many organisations today have started expecting this quality output from every one of their employees so that the information generated by them can lead to informed and timely decisions and ultimately help the organisation to grow.
Studies have shown that quality time is wasted by employees when they keep searching for information on what to present and how to present that in a professional way. If only there is a means by which employees can find quality information and timely help at the searching point, the time saved would translate into real monetary gains for the organization. And if the employees possess enough skills to arrive at these information with little or no time wasted, it would result in a significant improvement in their job output levels. We call this output as Business Productivity.
At Quadra, we have realised that this business productivity can be improved if these information workers are equipped with skills enough to arrive at better results faster. Again, since the Office Suite is one of the most widely used Business Productivity tool in most of the organizations globally, we have chosen to focus on this tool and help the end users of the tool derive the maximum out of it.
To remain competitive in today’s business environment, keeping pace with technology changes is vital. This means that employees must have access to the latest technology tools. The flip side, however is that a constant upgrade to their existing technology would also necessitate a continuous upgrade of the skill levels of the users of these technologies.
Change management thus becomes an integral part of this process. This is where Quadra’s BPG team can add significant value, by helping deliver clear and consistent RoI through improved employee productivity.
Business Productivity becomes an integral part of an organization’s IT strategy for the following reasons:
It helps to leverage the most valuable asset in an organization – its human resources. Studies have shown beyond doubt that this is the single largest and most significant contributor to growth and competitiveness.
Leverage your technology investments – most companies have made huge technology investments in the form of software and hardware, but are at a loss when it comes to realizing tangible value from these investments.
Rationalizing costs is not a recession strategy – this needs to be incorporated into an organization’s culture to ensure that it remains agile and focused on growth in good times or bad.
Again, business productivity plays a key role in optimizing costs by more efficient utilization of resources.
Given the size and scope of impact that business productivity has on an organization, choosing the right partner becomes imperative.
With nearly a decade of experience in providing business value through technology solutions, and with several global and national recognitions, Quadra, with its pool of highly talented and skilled resources is the best place to serve your organization’s needs.
Quadra has highly qualified service delivery professionals who can deliver well researched and content rich Business Productivity sessions tailored to individual corporate needs. Thousands of senior, middle level and junior executives in leading organizations across the country will testify to the effectiveness of Quadra’s BPG sessions.
We have also partnered with Microsoft to deliver content through their website, apart from delivering content to its partners and customers across the country, which is testimony to our industry leading status.
A typical Business productivity service would begin with our Business productivity consultants interacting with the customer organisation’s staff to understand their job environment and to identify pain points that they come across everyday.
The vision is to identify latent needs which can make a huge impact in the way people view and use technology.
A customised session that is in sync with an organisation’s work culture and with maximum impact potential is devised.
Several times, this content is shared in advance with the target audience to ensure maximum fit and effectiveness.
The service is usually delivered at the customers’ training facility as hands-on workshop sessions.
This ensures that the participants have real time experience, which make these interactive sessions effective.
Business Productivity Service - Some Case Studies
Heavy machinery manufacturer realizes substantial increase in RoI
A leading manufacturer and exporter of heavy machinery and equipment in Bangalore had always wanted to remain on top of technology but the users also needed skill upgrade to exploit the capabilities of the new MS Office. They were looking for a technology partner who could help their staff use their everyday tools better and improve productivity.
Solution: Quadra stepped in to design a customized syllabus for delivery of our Business Productivity service. The hands-on workshop resulted in substantial rise in the throughput of the desk workers. The trust built was so strong that Quadra has become a long term partner for the customer to deliver valuable technology solutions thereafter and also a series of sessions for their top executives and junior management every year.
Global infrastructure manages change the smooth way
A Global infrastructure major was facing a change management dilemma of epic proportions when they implemented a full-fledged messaging and collaboration solution across the country. Several million dollars had been spent on acquiring and deploying this solution, but they had little to show in terms of increased productivity. With projects running far and wide in large metros as well as in small underdeveloped rural areas, their multi-million dollar investment would quickly become a millstone around their necks.
Solution: Quadra was commissioned to bring about a sea change in their technology adoption and utilization through customized Business Productivity sessions. Our Productivity consultant travelled far and wide across the country and almost all their top executives were covered under the program. The result was immediate and far reaching – employees were now able to interact faster, exchange information and do more in less time.
IT major brings its staff and stakeholders closer
One of our long term Information Technology customers requested us to implement a unified communication solution for their organization. This was required to improve the way they collaborated internally as well as with their customers and other stakeholders across borders. This was also intended to cut the travelling costs that were mounting up for the organization.
Solution: While Quadra not only implemented the solution to our customer’s satisfaction, we also added value to it by training the end users on how to use this technology in such a way that it became a productivity enhancing tool. Real-time audio and video conferencing was enabled at the training facility such that participants not only were taught the nitty-gritty of the technology but were allowed to have a first-hand experience of the solution. Our customer is now able to realize tangible benefits of the solution.
Global machinery major succeeds in a smooth roll out
A global leader in a niche machinery manufacturing vertical was expanding across the borders again. The project was already on the threshold and a quick, easily learnable and usable solution was the immediate need. The project team needed an elaborate planning and a fail-proof task tracking mechanism to make this endeavor a success. The stakeholders needed a real-time report tracking tool to facilitate better monitoring of the activities.
Solution: Quadra implemented an Enterprise Project Management solution for our customer. Our Business Productivity consultants stepped in to create a detailed plan of the entire project and educated the project managers and executives how to track and manage the project tasks dynamically. The project team was able to execute the project and roll out the unit on schedule. Our customer is now moving all their projects that were managed in the traditional way to the new electronic environment to enable powerful management.
Leading educational institution improves faculty interaction
A leading academic institution in south India was struggling hard to keep their faculty informed of each other’s availability to plan their activities better. While the academicians needed a simple tool that could help them stay connected from anywhere, the institution also needed a sturdy solution to optimize the use of their educational resources like laboratories, lecture rooms and equipment through effective planning.
Solution: Quadra implemented a mailing solution for our customer that allowed the users to access their mails and calendars from anywhere through the World Wide Web, thus bringing them virtually closer to collaborate better. A Business Productivity workshop was delivered to the heads of the departments and senior faculty such that they were made comfortable enough to use the solution straightaway. Now they are able to plan better through shared calendars and remain in touch with each other better than ever. The institution is also utilizing their academic resources at an optimal level that has resulted in higher RoI.
Oil industry major manages its documents systematically
One of our customers in the Oil industry vertical was commissioning a huge plant on the eastern shores of the country with their decision makers located in Chennai far from the site. This herculean endeavor involved exchange of thousands of drawings among other documents, between geographically separated architects, designers, reviewers, plant engineers and floor technicians. Record keeping was essential for compliance. Time was a crucial factor to the successful exchange of ideas for the completion of the project for production.
Solution: Quadra implemented Microsoft Office SharePoint solution after diligent study of their business requirements. Obviously, the users of the solution were facing a completely new environment. A series of Business Productivity services were delivered first to the solution managers and then to the actual end users resulting in its effective use. The Enterprise Content Management features and the powerful collaboration tools proved time saving and brought the employees to a common working environment resulting in improved productivity.