A secure, reliable and scalable IT infrastructure is the backbone of an organization. IT infrastructure and operations is one of the biggest cost centers within internal IT, but at the same time, it also offers the greatest scope for helping an organization achieve business agility, as well as for cost reduction and efficiencies. A recent study by Gartner outlines that IT infrastructure and operations accounts for more than 60% of total IT spending worldwide. With increasing pressures from business in terms of optimizing costs, yet being flexible, reliable and scalable, it is imperative that organizations be able to cut the clutter, reduce complexity and adopt an utility model in terms of their IT infrastructure if they have to stay competitive in the market.
Today's IT infrastructure needs to be more agile than ever to support new and emerging computing trends, such as private and public cloud infrastructure, green IT, mobility, consolidation, virtualization and social computing. IT infrastructure needs to be scalable and flexible to accommodate business continuity plans, and support compliance and regulatory demands, both current and future. The future lies in adopting a service based strategy to serve internal demands.