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Skill Transfer and Methodology

With our highly skilled and experienced solutions delivery team, skill transfer to enable our customers to manage their IT infrastructure better is a natural transition. Skill transfer is part of every services engagement that we deliver, for it gives customers the confidence which no remote or standby support can offer.  This is done in a hands on and interactive manner, in parallel as the deployment progresses, so that we can impart as much of real world experience as possible.

Quadra also offers these skill transfer sessions as classroom courses, complete with a virtual environment, in our very own high tech labs. These enable customers not just to maintain their infrastructure, but also to better envision their needs and plan for their future IT roadmap.

The best part about all these courses is that there is less emphasis on courseware, and more focus on hands on learning, coupled with real world explanations and demonstrations from the very same team which has delivered our award winning solutions.

Session Content

Below is an partial list of skill transfer sessions, that Quadra currently offers at its Technology Labs. We also offer customized sessions, and also on technologies such as Oracle, Symantec, Linux and BusinessObjects.

Please call us or email us for more details on course content, schedules and costs.

Active Directory
  • Overview – Overview of Windows Active directory services (Forests, Domains, Child Domain) and its dependencies
  • Overview of Domain and Forest functional levels
  • DNS – Configuring Forward Lookups, Reverse Lookups, creating Host records, CNAMEs, Pointers, Mx records. Forwarding the DNS queries to other DNS Servers
  • DHCP – Creating scopes, lease period, reservation of IPs
  • FSMO roles – Overview of FSMO roles, transferring FSMO roles to another DC, Seizing FSMO roles to another DC
  • Active Directory Metadata cleanup – Deleting unnecessary or unwanted objects from the Active Directory
  • Group Policy – A walkthrough of Group Policy Objects
  • Delegation – Delegating Active Directory objects for administration
  • Trusts – Creating trusts (one way and two way trusts)
  • ADMT – Overview of Active Directory Migration Tool
  • Security – Securing Active Directory boundaries, Domain Controllers, Active Directory objects (Users, Groups, OUs, etc)
  • Backup and Restore
System Center Configuration Manager 2007
  • Exploring Configuration Manager 2007

    1. New features in Configuration Manager 2007
    2. Exploring Site Architecture
    3. Exploring Site Hierarchies
    4. Server Roles in Configuration Manager
    5. Exploring the Configuration Manager Client

  • Planning and Deploying a Single-Site Architecture

    1. Deployment Options
    2. Preparing to Deploy a Site
    3. Exploring Site Modes
    4. Why Extend the Active Directory Schema?
    5. Site System Requirements
    6. Configuration Manager Object Security
    7. A Look at Discovery Methods
    8. Network Discovery Options
    9. Upgrading an SMS 2003 Site to Configuration Manager 2007
    10. Configuration Manager Upgrade Tasks

  • Planning and Deploying Clients

    1. Preparing for Client Deployment
    2. Overview of Client Assignment
    3. Deploying Clients
    4. Exploring the Software Update Point Installation Method
    5. Exploring the Group Policy Based Installation Method
    6. Exploring Logon Script Based Installations
    7. Exploring Software Distribution Installation
    8. Exploring Computer Imaging Installation
    9. Client Approval Settings
    10. Troubleshooting Client Deployment Problems

  • Collecting Inventory and Metering Software Usage

    1. Overview of Inventory Collection
    2. Collecting Hardware Inventory
    3. Collecting Software Inventory
    4. Viewing Inventory Results
    5. Best Practices
    6. Enabling Asset Intelligence

  • Querying and Reporting Data

    1. Deploying a Reporting Point
    2. Working with Queries
    3. Creating Data Queries
    4. Creating and Running Reports
    5. Creating and Running Dashboards

  • Preparing for Management and Software Distribution

    1. Group Policy vs. Configuration Manager
    2. Working with the Software Distribution Component
    3. Protected Site Systems
    4. Creating and Configuring Packages and Programs
    5. Distributing and Advertising a Program

  • Deploying Operating Systems Using Configuration Manager 2007

    1. Overview of Operating System Deployment
    2. Prerequisites for Operating Systems Deployment
    3. OS Deployment Packages
    4. Task Sequences and Deployment
    5. Capturing an Operating System Image
    6. Deployment of Operating System
    7. Troubleshooting
    8. Deployment of Operating Systems Image Using PXE

  • Deploying and Managing Software Updates

    1. Overview of Software Updates
    2. A Look at Deployment Templates
    3. Deployment Packages Using the Deploy Software Updates Wizard
    4. Update Lists
    5. Log Files for Software Updates

  • Working with Desired Configuration Management in Configuration Manager 2007

    1. Overview of Desired Configuration
    2. Desired Configuration Management Components
    3. Configuration Packs
    4. Creating Configuration Items
    5. Working with Configuration Baselines

  • Using Remote Tools and Wake On LAN Features

    1. Exploring Remote Tools
    2. Remote Assistance and Remote Desktop Integration
    3. Configuration of the Remote Tools Clients Agent
    4. Notification Options

  • Managing Mobile Devices Using Configuration Manager 2007

    1. Overview of Mobile Device Management
    2. Supported Mobile Devices
    3. Enabling a Distribution Point to Support Mobile Devices
    4. Configuring Client Settings
    5. Viewing Hardware and Software Inventory
    6. Configuration Items and Packages
    7. Deploying Software to Mobile Devices
    8. Reports Used for Mobile Devices
Exchange Server 2010 Administration
  1. Introducing Exchange Server 2010

    1. New Features in Exchange Server 2010
    2. Introducing the Exchange Server 2010 Deployment Architecture

  2. Exchange Server 2010 Roles

    1. Introduction to the Exchange Server 2010 Server Roles

  3. Managing Exchange Server 2010

    1. Overview of Exchange Server 2010 Administration Tools
    2. Administering Exchange Server 2010 Mailbox Servers
    3. Managing Recipients in Exchange Server 2010
    4. Configuring Mailbox Servers
    5. Configuring Recipients
    6. Performing Bulk Recipient Management Tasks

  4. Managing Mailbox Server

    1. Creating and configuring Storage groups
    2. Creating and configuring Mailbox Databases
    3. Creating and configuring Public Folder Databases
    4. Configuring mailbox quota for users
    5. Creating Database Availability Groups
    6. Managing Availability Group Membership
    7. Managing Database Availability Group Networks
    8. Configuring Database Availability Group Properties
    9. Removing Servers from a Database Availability Group
    10. Removing Database Availability Groups
    11. Switching over Servers and Databases

  5. Managing Client Access Server (CAS) role

    1. Configuring OWA settings
    2. Configuring POP settings
    3. Configuring IMAP settings
    4. Configuring Outlook Anywhere settings
    5. Configuring ActiveSync settings

  6. Managing Hub Transport Server

    1. Understanding Message Routing in Exchange Server 2010
    2. Managing Message Routing and message tracking
    3. Creating and configuring Send connectors
    4. Creating and configuring Receive connectors
    5. Creating and configuring Accepted domains
    6. Creating and configuring E-mail Address policies
    7. Understanding and creating Transport rules

  7. Managing the Edge Transport Server

    1. Synching with the Hub transport server
    2. Managing Anti-Spam Feature
    3. Reviewing the Current Spam-Filtering Results
    4. Modifying the Spam-Filtering Settings

  8. Implementing messaging policies

    1. Implementing and configuring Journaling Rules

  9. Client connectivity to the Exchange server

    1. Using outlook to connect to the Exchange server (Exchange Account) from Internal and External (RPC Over HTTPs)
    2. Using Windows mobile to connect to the Exchange Server
    3. Using POP client to connect to the Exchange Server
    4. Using IMAP client to connect to the Exchange Server

  10. Understanding High availability and disaster recovery

    1. Understanding High Availability in Exchange Server 2010
    2. Understanding Disaster Recovery in Exchange Server 2010
    3. Backing up Exchange Server
    4. Restoring Exchange Server

  11. Performing preventive maintenance

    1. Performing Daily Exchange Server 2010 Maintenance
    2. Performing Scheduled Exchange Server 2010 Maintenance
    3. Performing On-Demand Exchange Server 2010 Maintenance

  12. Securing Exchange Server 2010

    1. Controlling relay
    2. Messaging security
    3. Anti-SPAM
    4. Running Exchange Best practices analyzer tool
    5. Checking the health of Exchange Database

  13. Understanding Unified messaging server

    1. Introduction
Office Communications Server 2007 R2
  • Overview of Unified Communications and OCS 2007 R2

    1. Architecture overview
    2. Client overview
    3. Differences between Standard and Enterprise versions of OCS 2007 R2

  • Deploying OCS 2007 R2

    1. Preparing for Deployment
    2. Hardware Recommendation
    3. Installing an Enterprise Pool
    4. The OCS 2007 R2 Console
    5. Configuring Enterprise Pools
    6. Review Installation and Configuration Changes
    7. Deploying the Address Book
    8. Server Role Activation
    9. User Configuration
    10. Deploying the Microsoft Office Communicator Client

  • OCS 2007 R2 Roles

    1. Front End Server Roles
    2. Back End Server
    3. Other Server Roles
    4. Global Settings

  • OCS 2007 R2 Architecture and Design

    1. Protocols
    2. Farm Deployment
    3. External Access
    4. High Availability and Load Balancing
    5. Backup and Recovery

  • OCS 2007 R2 Clients

    1. Overview of Microsoft Office Communicator 2007 R2
    2. Add and Configure Users
    3. MOC 2007 R2 Installation and Deployment
    4. Presence
    5. Desktop Sharing with MOC 2007 R2
    6. OCS 2007 R2 Attendant and Delegation
    7. Response Group
    8. OCS 2007 R2 Group Chat Client
    9. Communicator 2007 R2 Group Policies
    10. Communicator 2007 R2 Logging and Troubleshooting
    11. Live Meeting 2007 and Conferencing Add-In
    12. Office Communicator Mobile 2007 R2 and Single Number Reach
    13. Overview of VoIP devices
    14. Communicator Web Access (CWA)

  • Deploy Remote Access, Audio / Video, and Web Conferencing Edge Servers

    1. When to deploy Remote Access Edge Servers
    2. Functions of Edge Servers
    3. Planning for Edge Servers
    4. Installing and Configuring Edge Servers
    5. When to Deploy Director
    6. Install and configure a Director

  • Conference Using OCS 2007 R2

    1. Communicator 2007 R2 Audio/Video (A/V) Conferencing
    2. Live Meeting Conferencing
    3. OCS 2007 R2 Conferencing versus Hosted Live Meeting Conferencing
    4. Live Meeting 2007, Conferencing Add-In, and Outlook 2007
    5. Configuring Live Meeting Policies
    6. Dial-In Audio Conferencing
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