Revitalization powers growth and competitiveness

Manufacturing

Business Challenge

One of the oldest and most respected manufacturing companies in India, in existence before independent India, and with an employee strength of several thousand, wanted a complete overhaul of its existing IT infrastructure to propel it to the next level of business growth. Having acquired several companies, domestic and overseas, in the recent past, it was critical that their IT environment be able to support and sustain their organic and inorganic growth plans. Currently, their outdated, heterogeneous IT infrastructure cost too much to maintain, and isolated systems did nothing to support employee communication across a geographically dispersed organization. From an employee perspective, the ramifications of a poorly integrated IT infrastructure—inefficient manual processes, inability to communicate and collaborate, and difficulty accessing and using business information to make good decisions—all led to reduced productivity that compromised the company's competitive position in the marketplace.

Quadra at work

Our infrastructure team conducted a structured study of their current infrastructure, along with their business strategy to arrive at a comprehensive requirements analysis document. This served as a foundation for their IT roadmap, based on which we embarked on planning and deployment services, across their head office, multiple manufacturing locations and branch offices. An overriding concern from the customer was that there should be no disruption of services to users, and that the overhaul be done in a seamless and transparent manner. Key aspects of the roll out included :

  • Upgraded directory services and identity management
  • State of the art messaging and collaboration systems
  • Citrix Application Virtualization
  • A unified knowledge repository and workflow engine, together with organization wide Enterprise Search
  • Server and network management solutions
  • End to end network and client security deployment

Business Benefits

The end result was a robust and scalable IT infrastructure that not only increase operational efficiencies and employee productivity, but more importantly was ready to power the customer's growth plans. Our deep experience in working with manufacturing customers has helped us to acquire a rich repertoire of skills that enable us to deliver and manage IT solutions to sustain growth and increase competitiveness.