Modern IT infrastructure, secured by AI and ML powers growth and transformation for leading capital market services provider

Financial Services

Solution Overview

Our customer is in the financial vertical, helping customers in the capital markets manage their hedge funds and private equity through their services. As this is an industry dealing with highly confidential and sensitive customer data, comprehensive end point security is a mandatory requirement. Managing end user workstations for routine but critical tasks such as asset inventory, application deployment, patch management and OS deployment was presenting a challenge, with the explosion of the devices across geographically dispersed locations. The IT department was pounded by innumerable helpdesk calls, especially for trivial tasks such as resetting passwords. Internal IT was also facing challenges in controlling data leakages. With ransomware and zero-day attacks doing the rounds, it was essential to plug all holes so that the business continued uninterrupted and confidential client data remained secure. They were looking for a comprehensive solution that could address all these challenges and meet their key business requirements

Quadra at work

Among the various options Quadras consultants showcased was a public cloud SaaS service, that would help manage and secure data and devices end to end. This offered them the best balance between a rich feature set, extensive manageability and security, while still being budget friendly. Our technical team implemented an enterprise class, cloud-based directory service, which would enable them to seamlessly manage their on-premise as well as cloud-based resources. We also deployed a systems and network management solution on-premises to manage their IT asset inventory as well as to perform application, patch and OS management. We also deployed remote management tools to ease the accessibility of devices from any location. Our team also configured self-service password reset so that users could reset their password on their own, enhancing end user productivity, while not compromising on security.

Our consultants also enabled password write back to ensure that on-premises and cloud-based resource passwords were always in sync. They added another layer of security by enabling encryption and rights management to protect their critical documents and emails. With conditional access policies, they restricted users from accessing data from outside the corporate network and from un-enrolled devices

Business Benefits Realized

With the hybrid solution, managing the workstations has become simple and easy for the IT team, while helping the end users to stay up-to-date on feature updates and security patches. IT operation costs have been significantly reduced with initiatives like self service password reset. Single sign on has freed users from the hassle of remembering multiple credentials. Persistent protection for critical documents has ensured that they are always protected, at rest and during transit. AI and ML driven advanced threat protection now protects the users and data from zero-day attacks. One of the most telling benefits has been the enhanced end user productivity, through unhindered access to data and resources, while staying well within security and compliance regulations.