A specialist in customer interaction and experience management, handling billions of customer interactions per year.
To move beyond basic security and implement a comprehensive, modern security solution to protect against advanced threats and manage a huge, diverse user base.
Architected and deployed a unified, SaaS-based security platform that provided identity-based protection, advanced threat defense, and robust data protection across all devices.
A specialist in customer interaction and experience management, handling billions of customer interactions per year.
They were struggling with the threat of data breaches and leakage. With a massive user base running on a variety of endpoints, they had no unified solution to monitor network activity or prevent the installation of unauthorized apps. They needed a modern platform that could provide robust identity and access management and defend against threats like ransomware.
The client's ambition was to operate with a security posture that matched the scale and criticality of their operations. They needed a foolproof solution to prevent attacks, control network activity, and manage identities for their huge user base, ensuring the integrity of their clients' data.
The unified security solution was a huge success. The identity-based protection model provided the highest level of security. Instead of relying on multiple vendors, they now had a single, integrated solution that was easier to manage and more cost-effective. The rapidly evolving cloud platform ensured they always had protection against the latest threats. This modern, comprehensive security posture gave them and their clients complete confidence.
