One of the largest and most well-known entertainment destinations in the country, with over 3 million annual customer footfalls.
To completely revamp their aging IT infrastructure to power a new, modern, and seamless experience for their millions of customers.
Architected and executed a complete, ground-up infrastructure revamp that increased reliability, supported new revenue-generating services, and enabled a superior customer experience.
One of the largest and most well-known entertainment destinations in the country, with over 3 million annual customer footfalls.
Their internal IT team was stretched to its limits. The existing infrastructure was unreliable and could not scale to meet the demands of a growing number of customers and new services. They were pre-occupied with firefighting recurring problems, leaving little time to focus on strategic goals like improving the customer experience.
The client's ambition was to create a world-class entertainment experience, which was directly dependent on the reliability and efficiency of their IT systems. They needed to move from a reactive, firefighting IT model to a robust, modern foundation that could support innovative new customer services like WiFi and gaming.
The new, robust infrastructure empowered our customer to deliver a more productive and modern IT environment. By applying an intimate knowledge of their business processes, we were able to architect a solution that directly supported their goal of creating a superior entertainment experience. This stable foundation freed their internal IT team to focus on innovation rather than maintenance.
