The Ambition
A global leader in intelligent systems, providing transcription services to healthcare clients with tens of thousands of users.
The Challenge
The primary challenges were security and connectivity. They could not risk having sensitive healthcare data on unmanaged home PCs. Furthermore, they could not guarantee a stable, high-speed internet connection for all remote workers. Their custom software and strict compliance regulations meant that traditional desktop models were not an option.
The Architectural Blueprint
The client's ambition was to innovate their business model to reduce costs and increase service quality. They identified the work-from-home talent pool as a massive, untapped opportunity, but could only leverage it if they could solve the significant security and technical challenges involved.
Ambition, Realized
The solution opened up a new vista for our customer. They were now able to leverage the work-from-home model to its full potential, leading to significant business growth. The combination of reduced delivery costs and a more productive work experience was a win-win. Data security and compliance needs were fully met, and the IT team had complete control over the deployment. This innovative architecture enabled a new, more profitable way of working.
Key Business Impact
Unlocked a New, Profitable Business Model
Unlocked a New, Profitable Business Model
Unlocked a New, Profitable Business Model
Enabled a Secure & Compliant 'Work-from-Home' Workforce
Enabled a Secure & Compliant 'Work-from-Home' Workforce
Enabled a Secure & Compliant 'Work-from-Home' Workforce
Reduced Service Delivery Costs Significantly
Reduced Service Delivery Costs Significantly
Reduced Service Delivery Costs Significantly
Standardized Desktops for Simplified Management & Training
Standardized Desktops for Simplified Management & Training
Standardized Desktops for Simplified Management & Training
