A globally recognized IT-Enabled Services (ITES) provider with a marquee MNC client base.
To support exponential growth by enabling secure, flexible work models to attract top-tier global talent.
Architected a hybrid virtualization strategy that reduced TCO, increased operational resilience, and became a key differentiator in talent acquisition.
A globally recognized IT-Enabled Services (ITES) provider with a marquee MNC client base.
Rapid customer acquisition had led to chaotic server sprawl. The existing infrastructure was complex, difficult to manage, and could not support the secure and flexible virtual desktop and application delivery models needed to empower a distributed, high-performing workforce. Routine server maintenance had become a high-risk, disruptive task that threatened service delivery deadlines.
The client's ambition was to sustain their rapid, exponential growth and solidify their reputation as a premier ITES partner for the world's most demanding companies. To achieve this, they needed to attract and retain the best engineering talent in the industry by offering modern, flexible work models without compromising on security, compliance, or 24/7 service delivery for their global customers.
The newly architected hybrid infrastructure directly enabled the company’s growth and talent acquisition ambitions. The transformation provided immediate and lasting business value by turning their work model into a key differentiator in the competitive talent market. With increased visibility and 24/7 mission-critical support, the IT team was freed from constant firefighting, ensuring peace of mind and allowing them to focus on innovation.
