Logistics leader gains millions with move to a modern, integrated collaboration platform

Solution Background

Our customer is India’s leading integrated logistics solutions provider. They have been providing end to end logistics solutions for more than fifty years now. They are the market leader in container freight movement, and have maintained this position in South India for the past several years. With more than a thousand users on their email platform, their archaic system was unable to support the expanding userbase. Their legacy collaboration platform was out of sync with their current business needs and end user demands. Also, the cost of maintaining the infrastructure was increasing day by day. Our customer felt the need for an alternate system to avoid loss of organizational productivity in their quest to maintain their market leadership position. End users were complaining about frequent email outages. There was no unified communication tool to help improve interaction. Their files and archives were filling up their storage space. For their administrative team, the existing system was becoming more and more complex to manage. It was also becoming unreliable. The support for solution platform by the provider was also becoming poorer. Continuing with an on-premises solution was risky. They turned to Quadra to architect a solution that would best meet their business requirements.

Quadra at work

As their trusted technology advisor for more than a decade, Quadra had provided them various other datacenter solutions. Now, the situation required a solution more than a datacenter could offer. The scalability and the trustworthiness of the solution was paramount. We suggested them a well-established cloud productivity solution and established the TCO, which turned out to be favourable considering the growing business demands. The cloud based collaboration solution we proposed was the market leader by far, and it provided them reliable and modern email, along with a powerful document management system, ample file storage and class leading collaboration solutions that worked well across multiple devices and platforms. Above all, it provided them with comprehensive security and compliance features that would ensure peace of mind when it came to trusting their most sensitive business data to the public cloud. Our dedicated deployment and adoption team provided end to end management of the entire move, right from planning, change management, onboarding and data migration. Powerful features such as MFA provided them safeguards against data loss.

Business Benefits

The huge burden of maintaining an elaborate, yet rickety and inefficient on-premise infrastructure was off our customer's shoulders. No longer did they need to invest in maintaining capital-intensive data center. They could now focus on their business. The move to the cloud was smooth and seamless with no disruption to the users. Large mailbox and unlimited archiving relieved the users of a big responsibility. Local archives became a thing of the past. Attachments and huge mails were no more exchanged. Users started saving files in the cloud for anywhere, anytime any device access. Departments and functions became teams in the new system. Chat, audio video conferencing and web meetings became the order of the day. Users' devices integrated in the system offered seamless communication. They could choose a desktop, a laptop or even a mobile phone for collaborating. Employees could seamless exchange information without worrying about data security. The social networking component that Office 365 brought in was a bonus to the company. It improved informal communication and helped them connect with people across functions. The best part was the savings it brought in the form of several lakhs of rupees. Their modern collaboration system has thus become a key driver in their quest for growth and profitability.

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