Rethink

How do you rethink your business for the digital age?

It’s easy to think that today's digital trends are a long way from influencing your business. But hark back to the past, to the impact created by electrification; the advent of the IC engine; or the shift from analog to digital; the list can go on -- and suddenly, the impact these digital technologies can cause seems more perceptible. Digital is already affecting the way you interact with your customers; the very nature of competition; the way you think about data; your approach to innovation; and finally, the value your business creates for your customers.

And the best way to predict the future? Create it.

As the bridge between technology and your business, Quadra is your trusted partner in this exciting journey. With Quadra's Digital-Transformation-As-A-Service, your business can leverage a strong digital backbone to drive business transformation, resulting in an agile and intelligent enterprise.

Your business benefits from:

customer

Customer co-creation

innovation

Innovation

Ubiquitous

Ubiquitous connectivity

Service

Everything as a
service

Omnioresent

Omnipresent
collaboration

Responsive

Responsive and agile business
operations that anticipates change

Making a business case for an
intelligent enterprise

An intelligent enterprise is characterized by technology absorption rather than technology adoption. What does this mean for your business?

When disruption saved whales

Disruption literally saved the whales. Back in the 1800s, whaling was a risky, but highly lucrative business. Whale oil was prized as a lamp fuel, owing to its low smoke and odour. Hundreds of ships and thousands of people were employed by the whaling industry in the United States alone to produce millions of gallons of oil annually.  The arrival of cheap mineral oil presaged the demise of the whaling industry and saved an entire species. With every industrial revolution, the pace of disruption has picked up, and is now peaking on account of digital technologies.

Vanishing industry boundaries

The single most important impact of digital technologies has been the blurring of traditional industry boundaries. Is Tesla a producer of electric cars or a manufacturer of high efficiency batteries? Is Google a search engine or a seller of advertisements? Technologies such as big data, IOT and AI, all fuelled by massive computing capacity in the cloud are causing the rise of asymmetric competition – where someone who is in no way connected or has experience in an industry can still disrupt it. Take the example of how free online classifieds like Craigslist killed one of the most profitable sources of revenue for newspapers, bringing an entire industry to its knees. Travel aggregators like Makemytrip.com are disintermediating traditional travel agent. Although they offer no service that can compete with an airline industry, they are eating away at their profit margins by virtue of their huge value networks.

The Innovator’s Dilemma

The title of the seminal work by Clayton Christensen, this phrase also highlights the dichotomy that plagues an incumbent – do they protect their existing cash cows or go out on a limb in search of a new business model? In many cases, such as Kodak, the incumbent was the first to invent the disruptive technology but was blinded by their current revenue model and failed to realize the potential. This is the situation that most established businesses find themselves in, regardless of the industry they are in. It is easier to prepare a compete strategy when the challenger is from your industry than when they are incubating in the neighbourhood coffee shop and living on an IT cloud.

The intelligent enterprise

An intelligent enterprise is thus defined by a few key characteristics, all of which are inter-related:

Intelligent

First is being able to visualize opportunities and challenges that are outside of traditional boundaries. Adapting value propositions that anticipate and meet changing customer needs is central to building this ability.

Intelligent

The second is to use data to extract meaningful information about customers, competitors and markets, including outside of the status quo.

Intelligent

The third is the ability to see the whole greater than the sum of its parts – forging non-conventional partnerships to create platforms that deliver customer value.

Business Drivers for Digital Transformation

The rules of the game have changed across every industry. Digital transformation is a question of survival today, and a digital-first strategy is imperative to every business.

business-drivers

Customer preferences that are changing faster than business can respond

business-drivers

Pressure to deliver more value at lower costs and emergence of freemium models

business-drivers

Unbundling – smaller, nimble competitors who deliver focussed products and services

business-drivers

Demand for personalized experiences and customized content

business-drivers

Threat from asymmetric competitors who reset industry paradigms

business-drivers

Growth of the platform business model – aggregation

business-drivers

Integration – a single service that replaces multiple services

business-drivers

Social – the ability to share experiences with others

business-drivers

Need for simplicity in form, function and access

Get started on the journey

Learn how Quadra's award winning services can help you to chart a path to an intelligent enterprise, and how some key industry verticals are applying these in their daily operations.

The path to an intelligent enterprise
The path to an intelligent enterprise

Surprisingly, this does not begin with technology. Instead, it involves formulating strategies along five dimensions...

Services for the intelligent enterprise
Services for the intelligent enterprise

We have identified six major outcomes, common to every business, and designed holistic services that help realize these goals...

Intelligent Enterprise in action
Intelligent Enterprise in action

Learn how new age technologies have impacted, and are impacting key industries, and how your business too can benefit...

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