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Our customer offers cloud-based autonomous software for finance leaders. They automate and streamline the receivables and treasury processes of more than two thousand global business enterprises. While they themselves leverage modern technology like artificial intelligence, robotic process automation, natural language processing and connected workspaces as out-of-the-box features for the finance & accounting domain for their software offered as a service, they were looking for an organizational transformation within. They wanted to improve their IT security environment using modern features from the public cloud. They were also looking for an enterprise security platform to ensure the security and compliance requirements, along with mobile device management and compliance. Another key business need was to modernize their legacy native applications, which were built ad-hoc and on legacy platforms that struggled to scale as their usage increased.
Our Cloud Productivity consultants started the engagement with a foundational task: that of identifying security and compliance use cases with our customer's internal teams. We also analysed existing applications for application modernization. Based on these discussions, we recommended an industry leading cloud productivity and security platform, as it would support their current and emerging business needs in one single, unified and integrated solution. We started with a proof-of-concept where we addressed several uses that were highlighted during our solution study. This helped the customer to validate the functionality and also get the end users familiar with the deployment. Simultaneously, we also started migrating theirlegacyapplications to a modern RPA platform. This seemed like a daunting task, but our teams were up to it and delivered a seamless experience. This helped us to convince the customer on the suitability of the recommended solution and complete the production roll out
Our customer, already a SaaS provider, knew the value of setting up a secure and compliant platform for everyday function of their systems. This would add trust in the minds of their clients and amplify value for their end customers. We also could deliver the required transformation without the need for multiple solutions, and instead leveraged a single technology platform that meant minimal administrative overheads, reduced cost and lowered complexity. User identities were secured using one of the most modern platforms available, and one that could seamlessly integrate with multiple line of business applications. As this solution built on an existing investment they had made, it was all the more relevant and cost effective. Comprehensive MDM functionality protected their end users, devices, data and applications. The modern RPA platform provided them the scale and security they needed, as their business was rapidly expanding. Advanced, granular reporting that put power in the hands of end users was also part of this platform. When you're serving Fortune 500 companies, it is very important to make sure that your own business is on the most secure and scalable platform possible – and this is what we could deliver with our implementation.
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